Privacy Policy
Abel Tasman Kayaks Software Privacy Policy
Last updated: 30 Oct, 2018
Purpose of the Privacy Policy
Abel Tasman Kayaks is committed to protecting the privacy of our users. We created this policy (the “Privacy Policy”) to give you notice of how your personal information will be collected, used and shared as you use our websites, applications and services, (collectively, the “Services”). This Policy applies to all users of the Services. Please read this Policy carefully, as it describes how we collect, use and share your information. By accessing and interacting with the Services, you consent to this Policy and our terms of services which sets out the terms governing the Services.
Our Privacy Policy can be summarized as follows:
- We may collect some information about you, as described in this Policy, but will request explicit consent before any data collection takes place.
- We will not sell your personal data but may share information with third parties in connection with providing the Services.
- We may collect, use and share aggregate, anonymous information about our users.
- Upon request, we will delete all personal data associated with your account.
How information is collected
Personal Information is collected directly from you when you complete an online reservation, sign our waiver, sign up for newsletters, complete surveys or input information into our site in any way. Personal data may also be collected through an employment application.
The types of information we collect may include:
- Information such as your IP address, physical address, phone number and company name.
- Information relating to your reservation or booking with us. For example name, address, contact information, travel needs (medical/dietary or physical restrictions), identity validation on services such as credit information for payment purposes, and publicly available information.
How we may use information we gather about you
Information we collect from you may be used in the following ways:
- To process your reservation.
- We use the email address you provide at the time of booking to send you confirmation of your booking, waiver information and any other pre/post-trip information that may be relevant.
- To respond to your requests or questions.
- To communicate with third party suppliers who provide services related to your trip.
- To improve our products and services
- Occasionally we may send you email communications that we think you will find useful. For example, we might provide you with information about new features, updates, new products or special offers from time to time.
- You can choose not to receive emails from Abel Tasman Kayaks, by clicking the unsubscribe link found in these communications, or by contacting our customer support team.
- To personalise your experience
- To measure statistics regarding the use of our site, such as the number of visitors, average time spent on the site, pages viewed and similar information.
Use of Cookies
Like most websites, our site uses “cookies” and other technology such as pixel tags to improve user experience and to get to know our visitors. Cookies are small files which are automatically placed on your device when you visit our website. These cookies do not collect personal information but may log your general location (city, town or region), information about your device and tell us about how you use our website. More information about cookies is available on cookpedia and an article by VMO about cookies.
Google Analytics and Adwords are services we use to help us understand how visitors find and use our website, to track the effectiveness of our marketing campaigns and to serve relevant advertising. For more information, visit Google’s policies on their ad services , types of cookies they use and their privacy policy. If you are logged into your Google account your activity may be linked to you and processed by Google. You can control what information is shared or linked from your Google account.
Cookies
The cookies on our website do not collect personally identifying information. Cookies are used by all websites, and fall into the following general categories:
- Analytic cookies to recognise the number of visitors coming to our website and understand how they navigate around so we can deliver the best experience to site visitors. Some of these are necessary for our site to function.
- Functional cookies recognise returning visitors so content can be personalised and preferences remembered (such as language).
- Targeting or advertising cookies record visits to our site, and track the pages visited and the links you have clicked on. This information is used to tailor online advertising to your interests
Here's a detailed list of the cookies we use on our website.
Analytic Cookies:
Google Analytics
Facebook pixel
How we store your information
Abel Tasman Kayaks protects your personal information by security safeguards, which are appropriate to the sensitivity of the information. We have implemented technical, physical and administrative safeguards to protect personal information. For example, restricted access to specific programs, firewalls and software security, locked filing cabinets and restricting access to personal data only to those employees and partners to which it is necessary. We keep our employees up-to-date on policies and procedures regarding protecting personal data.
Abel Tasman Kayaks does not disclose your personal data for any purposes other than, for which it was originally collected, unless we have first obtained consent from you. We will retain your information for no longer than is necessary to provide the services. We do not sell or rent your personal data.
If you would like to access your information or would like us to delete or modify your information you may request this from our Privacy Officer. Abel Tasman Kayaks reserves the right to confirm your identity before providing this personal information. Abel Tasman Kayaks can refuse access in certain circumstances including when granting access would have an unreasonable impact on the personal privacy of others, when the request is frivolous or when it may impact Abel Tasman Kayaks rights and property.
Requests may be made by email to info@abeltasmankayaks or by mail:
Privacy Officer
Abel Tasman Kayaks, 273 Sandybay Marahau Rd, Rd 2, Marahau, Motueka
We will request your consent before sharing your information
Your consent will be obtained either in person, through writing, email, telephone, or the Internet. Sometimes consent may be implied (eg. when transferring relevant information to a third party supplier, accommodation or transport partner). Also, Abel Tasman Kayaks may occasionally ask for written or verbal confirmation that the information collected and maintained is accurate and that your consent is still provided to maintain this information.
Under certain circumstances Abel Tasman Kayaks will need to disclose your personal data without your consent. This may include:
- A life threatening or emergency situation;
- Where required by law; or
- Where required by law enforcement, legal investigation or a regulatory body.
We may share your information with third parties
We may use the services of a third party to process personal data. However, we ensure there are confidentiality agreements in place so that your information is protected while in their possession
Abel Tasman Kayaks web sites include links to third party sites that are not governed by our privacy policy. Once you leave a Abel Tasman Kayaks site we will not be responsible for other companies’ privacy practices. We suggest you review their privacy policy before providing personal information on these sites.
We may update this Policy
Abel Tasman Kayaks reserves the right to change this policy at any time.
Feel free to contact us if you have more questions
If you have any questions about this Policy or want to correct or update your information, please email, phone or write to us at:
Abel Tasman Kayaks, 273 Sandybay Marahau Rd, Rd 2, Motueka, 64 3 527 8022
